Technical Support
Click here to request personal assistance with DAYTools or call the Dayton Progress location nearest you.
| Common Support Topics Click on a topic below for more info or enter search criteria to the right. |
| How do I update DAYTools? |
| The version of the program is displayed in the upper right c... |
| VNX can not export to CAD |
| There is a known bug where VNX products cannot be exported a... |
| DieTOOLs starts with an error: "Unhandled exception has occurred in your application." |
| The error continues to say "Could not load file or assembly ... |
| BSS Update wants to download over 500 MB of files. |
| The update utility for DAYTools compares the files on your c... |
| DAYTools 3.17.04 does not install on Windows 98 |
| DAYTools 3.17.04 can only be run from the CD on Windows 98 s... |
| BSS Update fails to start or update. |
| The BSS Update utility will compare DAYTools program files i... |
| ARAS and ARA retainers drawn incorrectly |
| The footprint of the ARAS and ARA retainers is incorrect. DA... |
| Run-time error '62'. Input past end of file. |
| When starting DAYTools, this error appears and the program f... |
| .PS3 CAD data is not recognized by CAD applications. |
| The PS3 file must be converted before importing into your CA... |
| What can I do with the MultiPosition Retainer DAT file created by DAYTools? |
| DAYTools can save and reload DAT files that define Multi Pos... |
| Combining XB and XL alterations incorrectly applies a cumulative shortening of the punch. |
| An alteration for the overall length (XL) and the point leng... |
| Starting DAYTools from the hard drive. |
| After installing DAYTools on your computer, you can start DA... |
| DAYTools window is too large for the screen. |
| The minimum screen resolution is 800x600 pixels (SVGA). DAY... |
| Unable to select component options with mouse / Fonts appear out of alignment. |
| Your system fonts may be set to 'large' or 'extra large'.... |
| Run-time error '339': Component 'COMDLG32.OCX' or one of its dependencies not correctly registered: a file is missing or invalid. |
| DAYTools 3.x is powered by Microsoft Visual Basic. Your Wind... |
| 3D preview does not work on all systems |
| Keep in mind that DAYTools is created for CAD designers. CA... |
| Alterations button is not visible |
| The alterations button may disappear when the DAYTools windo... |
| Solidworks |
| Can DAYTools data be used with Solidworks?... |
| Error Message: 'Can't export assembly as there is/are invalid part/s!' |
| Some parts cannot export to CAD data.... |
| 'Collinear points' error when exporting CAD data |
| DAYTools returns an error regarding 'Collinear points'. Thi... |
